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Shipping Policy

We strive to deliver products purchased from SRINGAM in excellent condition and in the fastest time possible.




Shipping inside India is free of cost for orders above order value Rs.1499/- We use reliable & traceable courier companies like Blue Dart, Delhivery, Xpressbee etc. to ship the products.

A shipping charge of ₹80 (including GST) will be applicable to all orders under ₹1000, ₹100 (including GST) will be applicable to all orders between ₹1001 and ₹1999 and ₹150 (including GST) will be applicable to all orders between ₹2000 and ₹ 2499. Cash on delivery fee of 50 is applicable and will be added to the shipping charges. Please note cash on delivery and shipping charges are not same, shipping price will be applicable on cash on delivery orders.

In case of Return of the order, Shipping Charges paid for the order are non-refundable.

If the order is cancelled, lost or un-delivered to your preferred location, we will refund the complete order amount including any shipping charges, if paid online.

*Order value is calculated after applying discounts /GST or any other applicable charges.



SRINGAM uses third party courier services for logistics of orders’ parcels. These courier companies work independently and SRINGAM does not have any direct control over working or policies of the courier companies. In unforeseen and unfortunate cases wherein courier services refuse to accept customer’s claim of wrong or tampered delivery or non-delivery of parcels, SRINGAM shall not be held liable for any loss until below mentioned guidelines are followed by customers.

If parcel is received in tampered condition, customer shall refuse to accept parcel from courier person.

Even if parcel is intact, Customer ought to video-record the act of opening the received parcel as proof of any unforeseen and unfortunate case of receiving wrong or missing products inside parcels.

In case customer denies receiving the parcel, while courier company shows parcel to be delivered, customer needs to raise the issue within 48 hours of delivery message. SRINGAM will share Proof of Delivery (POD) with the customer after receiving it from the courier company.

Even after sharing POD, if customer refuses to accept the authenticity of the shared POD, SRINGAM can ONLY assist the customer in raising the concern with the concerned courier company. Sringam would re-fulfil the order ONLY when courier company confirms that indeed parcel is lost and not delivered to the customer.



SRINGAM ship across the globe. For international orders, there is no ‘Cancellation / Return / Exchange’ available.

Shipping charge for international orders depends on the ordered product(s) and location of the delivery address. It will be reflected on the checkout page once you input your complete delivery address on the checkout page.

SRINGAM solely reserves the right to cancel any international order without citing any reasons or stop international shipping without prior notice.

Important: As you add more products in your order, shipping cost per product decreases drastically.

Note: For international orders, Custom charges may be levied at the port of entry which needs to be fulfilled by the customer. These charges are calculated by the custom/relevant department of the importing country.